The 20 USD down payment is non-refundable. We have a 60 day return policy on fully payed hair analyses kits purchased through this website. If you change your mind about using the hair analysis, we will refund the full amount of the purchase minus the down payment through the payment method you used upon checkout. Please Note: Once we submit your hair sample to the laboratory Trace Elements, Inc., we are unable to offer any refunds.
Please Submit Return Requests To:
2446 Briarcreek Dr
Apopka, FL 32703
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